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Q: How Much Does Postage Cost?
A: Nothing. It is FREE to all UK postal addresses.
Q: Do you post to non-UK addresses?
A: No, at the moment we only post to UK addresses.
Q: I have placed my order. When will my goods be dispatched?
A: Orders placed by 1pm Monday – Friday will be packed and posted the same day unless otherwise indicated on our home page. This is subject to payment authorisation (completion into our paypal account) and stock availability.
Orders placed on weekends or bank holidays will be dealt with the following working day.
Q: How long will it take for my order to arrive?
A: We post all items by ROYAL MAIL which takes approximately 3-5 working days to arrive. Items do often arrive much sooner than this, but at the moment this is not guaranteed.
Q: My order has not arrived within the expected time frame.
A: Please check with your local Royal Mail depot. Your postman should leave a “while you were out” card if you were not in for delivery. However, this is not always done and so items can be there waiting for you.
If it is not at your local Royal Mail depot, please contact us with full details of your order and we will sort it out for you.